RQ Managed Cloud
Managed hosting layer engineered for enterprise-grade uptime, compliance posture, and end-to-end encryption from day one. Leave security, compliance, and disaster recovery to the experts.
ENTERPRISE-GRADE MANAGED HOSTING
Solution Overview
Leave security, compliance, and disaster recovery to the experts.
A managed hosting layer engineered for enterprise-grade uptime, compliance posture, and end-to-end encryption from day one. Our certified cloud experts manage security, infrastructure, compliance, and operations so your environment runs smoothly.
- 01Capability
SOC 2 audit in progress
Built for HIPAA, ISO, and other regulated workloads from day one.
Pillar 02 · Security and complianceSecurity and compliance
End-to-end 256-bit AES encryption, role-based access, and audit logging. SOC 2 audit in progress and architected for HIPAA, ISO, and other regulated workloads.
01SOC 2 audit in progress
Cap.Built for HIPAA, ISO, and other regulated workloads from day one.
Delivered bySecurity and compliance· 02 - 02Capability
End-to-end encryption
256-bit AES across data in transit and at rest, with role-based access.
Pillar 02 · Security and complianceSecurity and compliance
End-to-end 256-bit AES encryption, role-based access, and audit logging. SOC 2 audit in progress and architected for HIPAA, ISO, and other regulated workloads.
02End-to-end encryption
Cap.256-bit AES across data in transit and at rest, with role-based access.
Delivered bySecurity and compliance· 02 - 03Capability
24/7/365 monitoring
99.99% uptime SLA backed by certified cloud experts.
Pillar 01 · Operational ownershipOperational ownership
Certified cloud experts run the platform 24/7/365 so your IT team is out of patch cycles and back on the business.
0324/7/365 monitoring
Cap.99.99% uptime SLA backed by certified cloud experts.
Delivered byOperational ownership· 01 - 04Capability
Disaster recovery
Managed failover, backup patterns, and incident response built in.
Pillar 03 · Continuity and disaster recoveryContinuity and disaster recovery
Built-in disaster recovery redundancy and backup patterns sized to your business continuity plan, with a 99.99% uptime target across hosted workflows.
04Disaster recovery
Cap.Managed failover, backup patterns, and incident response built in.
Delivered byContinuity and disaster recovery· 03
Pillar 01 · Operational ownership
Your IT team is out of patch cycles. Back on the business.
Certified cloud experts run the platform 24/7/365 so your IT team is out of patch cycles and back on the business.
Certified cloud experts running your platform every hour of every day.
- 01Step 01
24/7/365 monitoring
Certified cloud experts watch the platform around the clock.
- 02Step 02
Patch & maintenance
OS, runtime, and platform updates handled without your team paged in.
- 03Step 03
Incident response
Built-in runbooks, managed failover, and on-call escalation.
- 04Step 04
99.99% uptime SLA
Backed by redundant infrastructure and disaster recovery patterns.
Pillar 02 · Security and compliance
Encrypted end to end. Audited by design.
End-to-end 256-bit AES encryption, role-based access, and audit logging. SOC 2 audit in progress and architected for HIPAA, ISO, and other regulated workloads.
- AES-256 at restActive
- TLS 1.3 in transitActive
- Role-based accessEnforced
- Audit loggingStreaming
- SOC 2 evidenceCollecting
256-bit AES encryption. End-to-end across data in transit and at rest.
Role-based access. Granular permissions and audit logging on every action.
SOC 2 audit in progress. Architected for SOC 2 controls and continuous evidence.
HIPAA, ISO, regulated workloads. Built for healthcare, finance, and other regulated industries.
Compliance posture from day one. Audit logging, access reviews, and key rotation as defaults.
Pillars 03 & 04 · Continuity and performance
Recover fast. Run fast at any scale.
Built-in disaster recovery redundancy and backup patterns sized to your business continuity plan, with a 99.99% uptime target across hosted workflows. Indexed search and document retrieval tuned for multi-million-document environments without compromising response time.
99.99%
Uptime SLA across hosted workflows
24/7
Monitoring, every hour of every day
AES-256
Encryption in transit and at rest
DR
Managed failover and incident response
RQ Managed Cloud Services
Every layer covered.
Our certified cloud experts manage security, infrastructure, compliance, and operations to ensure your environment runs smoothly. From support to system performance, we have every layer covered.
Cloud Operations
Day-two operations, monitoring, and platform tuning handled for you.
Business Operations
Process oversight and operational support across hosted workflows.
Infrastructure
Compute, storage, and platform infrastructure managed end to end.
Network
Network design, segmentation, and connectivity for hosted environments.
Security
Encryption, role-based access, and continuous security posture management.
Data Services
Database administration, backup, and data lifecycle management.
Cloud Platform Development
Custom platform extensions and integrations on the hosted layer.
Governance, Risk, and Compliance
Audit-ready evidence, policy enforcement, and risk controls.
Use cases
Where RQ Managed Cloud fits.
- 01
OnBase hosting
Lift-and-shift or net-new Hyland OnBase deployments with managed ops on top.
- 02
Managed RQ Suite Hosting
End-to-end management, patching, and infrastructure optimization for your critical RQ Suite environments.
- 03
Custom workflow apps
Bespoke document workflows that need enterprise-grade hosting without enterprise-grade headcount.
Next step
Ready to leave hosting to the experts?
Book a demo. We will walk through your current environment, compliance posture, and continuity plan, and show you exactly what we take off your team's plate.