LEADERSHIP

Jerry Fochtman

VP of Client Services

Jerry Fochtman

About Jerry

Jerry is a Customer Success executive with over 15 years of experience leading global teams and transforming customer success functions to deliver retention, expansion, and revenue growth. He has achieved best-in-class GRR and NRR rates by driving data-driven strategies, modernizing digital success models, and aligning customer value realization with overarching business outcomes.

Jerry is a respected leader who blends business and technical expertise to scale organizations, build high-performing teams, and foster a culture of advocacy and performance.